Consumer Health Data Privacy Policy
Last Updated: August 24, 2026
Nuropod, operated by Parasym Ltd (“Nuropod,” “we,” “us,” or “our”), respects the privacy of consumer health data. This Consumer Health Data Privacy Policy supplements our general Privacy Policy and describes how we collect, use, share, and protect consumer health data subject to applicable U.S. consumer health privacy laws, including the Washington My Health My Data Act and Nevada law.
Consumer Health Data We Collect
Depending on how you interact with us, consumer health data may include:
- information you voluntarily provide about symptoms, health conditions, wellness goals, treatments, medications, health history, or similar health-related matters;
- information provided through questionnaires, consultations, customer support, product feedback, or other health-related communications;
- information relating to your use of our products or Services that identifies or may reasonably indicate your physical or mental health status; and
- health-related information or inferences derived from the information above.
We collect consumer health data directly from you, through your interactions with our products and Services, and, where applicable, from service providers or professionals involved in providing a service you request.
How We Use Consumer Health Data
We may use consumer health data to:
- provide products, Services, consultations, support, or information you request;
- respond to questions and provide customer support;
- understand product use and improve our products and Services;
- maintain safety, security, and fraud-prevention measures; and
- comply with applicable legal obligations.
We will not collect or use additional categories of consumer health data, or use such data for materially different purposes, without providing any notice and obtaining any consent required by applicable law.
How We Share Consumer Health Data
We may share consumer health data only as permitted by applicable law, including:
- with service providers and processors that assist us in providing requested products or Services, such as hosting, cloud, customer-support, or technology providers;
- with professionals involved in providing a consultation or other service you request;
- where you direct or consent to the disclosure; or
- where disclosure is required or permitted by law.
Specific affiliates with whom we currently share consumer health data: None.
We do not share consumer health data with advertising or marketing partners for targeted advertising unless separately disclosed and any consent required by applicable law has been obtained.
We will not sell consumer health data unless we first obtain the separate written authorization required by applicable law.
Processing and Cross-Site Collection
Consumer health data may be stored, reviewed, organized, analyzed, transmitted, or otherwise processed only as reasonably necessary for the purposes described above.
We do not knowingly permit third parties to collect consumer health data about you over time and across unrelated websites or online services through your use of our Services for their own purposes, except where separately disclosed and permitted by applicable law.
Your Consumer Health Data Rights
Depending on applicable law, you may have the right to:
- confirm whether we collect, share, or sell your consumer health data and access that data;
- obtain information about third parties or affiliates with whom your consumer health data has been shared;
- review and request correction of consumer health data;
- withdraw consent to future collection or sharing;
- request deletion of your consumer health data; and
- appeal a denial of a privacy request.
You may exercise these rights by emailing care@nuropod.com with the subject line “Consumer Health Data Request.” If we deny your request, you may appeal by emailing the same address with the subject line “Consumer Health Data Appeal.”
We may take reasonable steps to verify your identity before processing a request and will respond within the period required by applicable law.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect consumer health data and restrict access to persons and service providers who require access for the purposes described in this Policy.
Changes to This Policy
We may update this Policy from time to time. We will post the revised Policy and update the Effective Date. Where required by law, we will provide additional notice and obtain consent before collecting, using, or sharing new categories of consumer health data or using existing consumer health data for materially different purposes.
Contact Us
For questions about this Policy or to exercise your consumer health data rights, contact us at:
Nuropod
Email: care@nuropod.com